SERVPRO of Baytown / Channelview Employee Photos

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Susan Meacham

Susan Meacham is the Owner/CEO of SERVPRO of Baytown/ Channelview. She is passionate about making sure each and every client is satisfied with our services. 

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Allison Morgan

Allison Morgan is the Job File Manager for SERVPRO of Baytown/Channelview. She effectively communicates with customers, office workers, production team and insurance personnel. Allison is a mover and shaker at SERVPRO! In addition to overseeing and ensuring the accuracy of all job files, she creates daily crew schedules. Allison’s service allows us to efficiently serve our customers and provide an orderly work schedule for our employees.

a man in a black shirt standing in front of a green SERVPRO truck

Mel Hernandez

Mel Hernandez serves as the Operations Manager for SERVPRO of Baytown/Channelview. He develops, oversees and provides training for all production team members. In addition, he assists the administration and marketing department with their specialized training. Mel not only provides training for various departments, but he monitors the effectiveness of the company trainings as well. Furthermore, he conducts quality assurance tests to ensure the training standards are being fully executed in the field. Mel’s strong organization skills and knowledge allow us to accurately and efficiently provide the best service for all customers.

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Jon Gregoire

Jon Gregoire is our Mold Production Manager for SERVPRO of Baytown/Channelview. He manages the production team and jobs to assure they are efficient and meet SERVPRO standards. In addition to coordinating jobs for team members, Jon supervises production and monitors all jobs from beginning to end. Furthermore, he provides and communicates clear and accurate pretesting, scoping of services and job estimates. Lastly, he builds long lasting relationships with commercial, insurance and residential clients. Jon’s supervising and outreach allows us to perform excellent service and reach more people.

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