What our Customers say...


Ms. Renee, Korina, and Anthony Lee, they were very polite and professional about their appearance and took care of business in a timely fashion to accommodate all of us here at Schlumberger.

Julian Martinez and his crew did an absolutely awesome job of Remediation in my water damaged home completely professional and some of the nicest guys I have ever met they absolutely get the highest 5-star rating I can give.

Jacobi and Blaze were professional and efficient. Glad my house is back in order from the frustration water situation.

Structure clean from Laura, Elizabeth, Joaquin, Virginia. They were all delightful, thank you.

We were very pleased with their services and they were very professional. Julian was a very pleasant person and knowledgeable to speak to.

Rashad and Sean arrived at my house to inspect my contents and structural damage that occurred, due to a fire loss we suffered on Christmas Day! They explained the process and were very detailed and professional! I would highly recommend SERVPRO, especially these guys! Thank you!

Water leak in condo above ours. Responded immediately, assessed damage and started drying immediately. Checked daily and removed last fan an dehumidifier on Thanksgiving Day. Very professional.

This company does it all and did it all for me. From removing mold to getting rid of water damage and even fire damage. No job too big or small for SERVPRO. And every customer is important.

I have found SERVPRO to be a very reputable organization. They delivered on the promises they gave us and we could not be any more satisfied with their customer service. Thank you SERVPRO.

This review is for Kevin Wilkes and Oscar. I strongly recommend this company and also thank you Kevin and Oscar for your honesty and help you guys are amazing thank you.

Felton is awesome. Very informative and professional, makes you feel like he is part of the family. The pack and go girls were great and friendly. The two guys who packed my stuff on the truck were very good and packed things well. I would definitely recommend to anyone if you ever need assistance with damages to your house. The folks are awesome.

Sam and Xavier were very professional. They answered all of my questions and explained everything that they were doing beforehand.

Mecedes, Rashad and the fire team were very detailed. They explained everything they were going to do. I would recommend their service anytime.

Sam and Andrew were extremely professional and polite young men who did a thorough job in accessing the situation and mediating my sewer damage by cleaning & disinfecting all areas. They were very considerate and wore their masks the whole time. They also cleaned up all debris from all sheetrock /carpet removal.

They originally estimated that it would take around 2.5 days to do the work they needed to do at my house. Rashad Kennedy came with a crew and will be getting it done in only a day and a half.

Rashad Kennedy was excellent in explaining everything that he was going to do before and after. His knowledge of his job is very superb.

SERVPRO came in to inspect my home today and the customer service experience was awesome. Rashad Kennedy's professionalism was great and he was very knowledgeable about the industry. I highly recommend SERVPRO of Baytown/Channelview.

If you are looking for a company that is honest, fair, and delivers on what they promise than I would use SERVPRO of Baytown.

SERVPRO of Baytown saved my house from certain doom after a pipe broke in the wall of my newly renovated house. Water was everywhere. These guys are top notch and I highly recommend them. Thank you SERVPRO Baytown!

I had a water loss and Sam Castro and his team were excellent, very knowledgeable and he took his time to explain all they were doing. Great job SERVPRO!!!!

I recommend SERVPRO unconditionally.  They were efficient, professional, and produced a good product.  Thank you for drying out the 80 percent of our home that flooded from a commode rupture.  

You can trust the staff to be informative, trustworthy and compassionate. I would recommend them to anyone, Great job SERVPRO!

I have never met such well-informed technicians. Any questions I had they answered them thoroughly. The process went smoothly because I understood what was going on every step of the way!

I have had great restoration work done before but what made SERVPRO stand out was the fantastic customer service! Everyone from the technicians to the administrators were kind, friendly and compassionate. I will use them again!

Unfortunately, my fireplace caused an awful fire throughout my home. After the fire was out, I gave SERVPRO a call and they were at my house within 30 minutes. They thoroughly discussed the restoration process and informed me on the next steps to take.

This company will forever have my service! I am single mother who doesn’t know much about repairing anything. When my pipe burst In the middle of the night, I went into a severe panic and immediately called the first restoration company I found on google. Thank God it was SERVPRO! They came right in and stopped the pipe from leaking. Additionally, they assured the house was safe for me and my kids to stay in until further remediation the next day.

SERVPRO did a phenomenal job on my house. I was in complete shambles when my house flooded, and they arrived almost immediately extracting the water. So many of my valuables were saved because of how prompt and caring the technicians were. Thank you SERVPRO!

I am glad I called SERVPRO. I had no idea what to do. There was mold in my closet and I had no idea why. Some pipe had been leaking for a while or something but they cleaned it all up.

SERVPRO of Baytown/Channelview were really fast in cleaning up our building. The flood was a mess but their workers did a great job making it look good.

I had mold in my utility room. SERVPRO did a great job getting rid of it all.

Everyone at SERVPRO of Baytown/Channelview were great! Thanks for cleaning up our flooded house.

I woke up one morning and the air conditioning was leaking into the house and I called SERVPRO because I had gotten mold. SERVPRO came out and resolved the problem and left my home like new. Thank you SERVPRO.

I didn't think the storm was going to amount to very much. Suddenly, 24 hours later, my basement had over two feet of water in it. There was no way I could clean this up on my own. Thankfully, SERVPRO of Baytown/Channelview did the job quickly, safely, and to my 100% satisfaction. You guys are the greatest!

Service quick, professional. Great.

All the people who came here were really good.

Great service!

Your team has made my mold problem disappear! I couldn't be happier with the results!

When my mold damage became overwhelming your team was there to fix it. Thanks!

I could not have imagined getting my water damage repaired would be so easy. Thank You!

After a pipe burst under my sink in the kitchen, there was water damage in what seemed like everywhere. Your company came in found the leak, repaired it and then gave me a great price to fix the damage it caused. If this should ever happen again, your team will be the first I call.

I thought my kitchen would be a total loss and my home would have to undergo a complete renovation when I first saw the aftermath of the fire. Thankfully, your team salvaged as much as possible and made the fire damage repair of my kitchen as painless as possible. Truly grateful!

I never knew how much work getting rid of mold would be until I tried to clean some walls with just some water, and bleach. Let's just say I was in way over my head and after hours of trying I had to give up. But thankfully your company was there to finish the job and clean up the damage.

Awesome job. The crew did an excellent job and are always welcome here.

Great job! The crew worked their tails off. Kirk and Eli are especially great and very hard working. Everyone has been wonderful. Very professional. Crew is very nice.

Thank you sooo much for your assistance with the water damage at Mrs. Wolf's apartment. She is very limited, both physically and financially, and your generous help are much appreciated. I am so pleased to know that there are still companies in this world that have the kindness and compassion for less fortunate people.

Your employees were extremely courteous, friendly and professional. Always answered my questions.

Great job- wonderful, friendly crew

Wonderful crew! Made a horrible situation almost fun!

The team was well mannered and professional. Strong and very helpful with the questions I needed answered.

The gentlemen that assisted with the clean up were extremely kind and helpful. I will recommend this company to anyone who needs your services. Thank you for having wonderful employees.

This was my second time using SERVPRO. Both times were simply fantastic. Jean F. was so helpful in helping me relax after water came into my condo. The crews really did a great job to take care of a mess. Thanks!

I would just like to say how wonderful, mannerly and efficient everyone was from your company.

The techs were prompt and got right to work. They were pleasant and knowledgeable. It was a great experience in a bad situation.

I appreciated the promptness of your service professionals.

Very easy to work with.  Very pleasant workers!

Very satisfied.

Being in the insurance industry for 41 years I never thought I would need a company like SERVPRO...personally. When we had backup of sewage, they were great.

Prompt service. Extremely efficient and professional.